Shipping policy
SHIPPING POLICY – FIORDEA FASHION
Last updated: 31 march 2026
✨ Our Promise
At Fiordea, every order is handled with care — because elegance should arrive exactly as expected.
1. Shipping Area
We currently ship exclusively within the United Arab Emirates.
2. Processing Time
All orders are processed within:
1 business day
Orders are processed Monday to Friday, excluding public holidays.
3. Delivery Time
Estimated delivery time:
1–2 business days
Delivery times may vary depending on your location and external logistics factors.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Order value
- Selected shipping method
(👉 Se vuoi, qui puoi inserire una leva marketing tipo “Free shipping over X AED”)
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery in real time.
6. Delays
While we strive to meet all delivery timelines, Fiordea is not responsible for delays caused by:
- Courier services
- Weather conditions
- Customs or unforeseen circumstances
7. Incorrect Address
Please ensure all shipping details are correct at checkout.
Fiordea is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Failed Delivery
If a delivery attempt fails:
- The courier may attempt redelivery
- Additional fees may apply
9. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within:
48 hours of delivery
Email: info@fiordea.it
We will assist you in resolving the issue as quickly as possible.
